Everyone’s looking for silver linings in their COVID-19 playbooks, and for publishers – along with their distributors and wholesalers – the answer is, paradoxically, print.
In the olden, pre-pandemic days when most books were printed offset, digital files were stored in case a book needed to be reprinted quickly. But this March, that dynamic was upended: everything shut down, some publishers’ warehouses and bookstores closed, and even Amazon slowed its bookselling to prioritize sanitizer over bestsellers.
All of these abrupt shifts resulted in enormous strains on the supply chain, says Ingram Content Group’s Kelly Gallagher. Publishers couldn’t access their inventory; books couldn’t be shipped even to the few retailers who were open; printers couldn’t get their titles where they were supposed to be. Within weeks, Lightning Press, Ingram’s print-on-demand division, found itself creating everything from “virtual warehouses” for some clients, to print-to-order titles that were delivered direct-to-consumer via orders through bookstores and online retailers.
Then, just as stores were coming back, protests erupted around the country and readers rushed to read up on social justice – often opting for backlist titles with low or no inventory on hand. Again, publishers looked to Ingram and other printer/distributors to supply those titles. While some, like Robin DiAngelo’s White Fragility (2018), went on to sell hundreds of thousands of ebooks, print versions often had to be produced using short-run and print-on-demand (i.e. digital) techniques just to satisfy immediate demand.
“The pandemic has accelerated the move from print to digital by three years,” estimates Books International’s David Hetherington. Now, “more and more titles are born digital.” This isn’t simply a shift to ebooks, though some outlets, such as libraries have doubled their ebook downloads. Instead, “born digital” content refers to the shift from traditional first printings using offset, to smaller first runs that are printed digitally. Though the quality is not (yet) as good and the costs are higher, savings come in time and the ability to customize.
Baker & Taylor’s Eric McGarvey agrees that digital-first is on the rise but says the shift has been taking place over the last five years, especially with university presses eager to keep overhead down while making the full range of backlist available. University presses have been in the forefront of innovation over the last few years, in part because of funding issues that forced efficiencies, and in part because some have been folded under their academic libraries, which have long embraced digital resources.
Many of these transitions are a result of improved technology. Digital presses can now handle everything from roll-fed printing and heavy paper stock to full color, a range of formats, and customization. Even the Big Five are looking to third parties to ensure books can be quickly printed and distributed through the appropriate channels. McGarvey cites a new largescale backlist title effort between a new PRH Publisher Services client and Baker & Taylor as an example.
And BISG Executive Director Brian O’Leary sees a possible “broader conversation” than one dedicated solely to how the book is printed. “This technology enables the shift in publishing from fixed to variable expense and the ability to match capacity to demand,” he says. In other words, the old model of looking at the unit cost of a manufactured book has morphed into looking at the cost per unit sold. And, as printers close and consolidate, he and others note that flexibility becomes more important, forcing publishers to look at “total cost of ownership.” How do the advantages of having inventory on hand in your own warehouse weigh against the carrying costs – or the possibility that the warehouse closes, or the inventory can’t get to the end user? It’s possible to play this scenario out, as publishers like Duke University Press are already doing, where the printing, warehousing, inventory, and fulfillment of all books are handled by third parties, leaving the publisher to focus on only on acquiring, editing, and designing the IP.
The other looming question of the moment is this: What happens when all the frontlist titles that publishers held off launching this spring and summer need to be printed this fall and winter? Tyler Carey at Westchester Publisher Services has worked with Macmillan to make its files, including active backlist titles, ready for digital printing. Speaking at PW’s Publishing Now conference, Princeton University Press’s Cathy Felgar said that, though the press didn’t hold off on publishing their new titles this spring and summer, they are expanding their digital printing because of concerns about printer capacity this fall.
Meanwhile, the move to custom printing this spring has increased direct-to-consumer sales. Though born of necessity – bookstores and other retailers wanted their customers to receive their books even when there was no physical place for them to pick them up – having D2C options is an important (and, many would say, overdue) step for publishers and their distributors and wholesalers. Some publishers, like HarperCollins, have had programs in place for years. Others, like self-publisher Author Solutions and IngramSpark, which specializes in a professional audience (“prosumers”), focus primarily on this capability. With international outposts and partnerships, many of the larger publishers, along with distributors and wholesalers, can offer a broad array of print books directly to their readers around the world.
But Hetherington, whose company distributes Authors Solutions’ titles, believes that “every publisher concerned about their future is going to develop direct-to-consumer capabilities.” If we leverage the digital efficiencies and custom opportunities available now, we might alter the whole industry.
