Category Archives: Book Reviews

At Your Customer Service: Lessons from The Nordstrom Way

With this post, PublishingTrends.com continues its regular column in which it reviews, explicates and excerpts books that we think will resonate with people in the business of publishing and media.   The concept of customer service has come to the forefront for businesses hoping to assert themselves in a growing digital marketplace where a customer has…Continue Reading

Reading Jonah Lehrer’s Imagine: How Creativity Works

With this post, PublishingTrends.com begins a regular column in which it reviews, explicates and excerpts books that we think will resonate with people in the business of publishing and media.   Jonah Lehrer‘s Imagine: How Creativity Works is being published by Houghton Mifflin Harcourt on March 19, and already has enormous coverage, most notably in the Wall…Continue Reading

The New Review

The once-staid Kirkus is launching an iPad-centered initiative; BlueInk Reviews is helping the industry find the best self-published titles; and a mysterious startup based on a Rotten Tomatoes-like site for books is crashing in the Simon & Schuster building. This is the book review in 2011. Kirkus Reviews Kirkus (which was acquired a year ago…Continue Reading