Book View, February 2001

PEOPLE


Much news in the beginning of this year: Long anticipated, and widely reported (in some places, more than once), Sarah Crichton is out and Michael Pietsch is in at Little, Brown. In other TWP news, Time Life Books is closing and Neil Levin is heading the new group (down to a dozen or so staffers, including publishing vet Olga Vezeriz), which now reports to Larry Kirshbaum and Maureen Egen.

Meanwhile, Therese Burke has left HarperCollins, where she was President of Sales, to “pursue new challenges and opportunities.” No replacement has been announced. On the other hand, Larry Ashmead, who announced his retirement in September, is not leaving, though he will work a shorter week. And Brian Murray, SVP and MD of the General Books Group, has been named as successor to CEO of HarperCollins ANZ, Barrie Hitchon, who retires in March. . . Carolyn Reidy has been promoted to President of the newly formed S&S Adult Publishing Group, responsible for the editorial, marketing, and business functions for S&S, Scribner, The Free Press, Kaplan, along with Pocket Books’ adult lines. Pocket’s President and Publisher, Judith Curr, now reports to Reidy.

Many changes in children’s publishing: Jeanne Finestone, most recently at McClanahan Publishing, which was recently sold to American Greetings, has been named VP, Marketing for the McGraw-Hill Children’s Publishing division, working with trade, educational, international, and licensing. Deborah Brodie was named Executive Editor of Roaring Brook Press, a new imprint at Millbrook that is headed by Simon Boughton. She was previously at Viking Children’s Books. Meanwhile Judy Korman has left the company. . . David Fickling has taken his imprint from Scholastic UK and headed for Random Childrens, US and UK. Wendy Lamb had been named VP Publishing Director of an eponymous imprint at Random Children’s earlier in the year. She moved from Delacorte. . . Beth Eller was brought in as VP, Marketing at North South to replace Kay Lee Davis, who had been hired to oversee the relaunch of North South and launch of the new imprint, Sea Star. Davis may be reached at KNDavis@aol.com. . . And Katherine Tegen returns to HarperCollins as Editor-at-Large, reporting to Kate Jackson. She had been at Hyperion Children’s previously.

On the distribution side, PGI (parent of Publishers Group West) has announced that Chris McKenney has been named COO. He succeeds Mike Winton, who announced his retirement last spring. McKenney was CEO of Digital Pond. By the way, congrats to Susan Reich, who was recently promoted to President and COO of Avalon, PGI’s publishing arm. Ingram, meanwhile, has named Chris Anderson, President of PRI and Ingram Fulfillment Partners, succeeding YS Chi, who went to Random House late last year. Gary Rautenstrauch was named President of Baker & Taylor, succeeding Craig Richards. He’ll retain his COO title. Finally, CDS (Client Distribution Services) announced they will distribute New Millennium Worldwide, a new multimedia publisher founded by Paul McLaughlin, Michael Viner, and Deborah Raffin, the latter two of Dove Audio fame. CDS is run by Steve Black and Gilbert Perlman. In December the company announced that Peter Dubuisson had joined the company as SVP, Director of Operations. He had been at Borders.

Other news: Candy Lee has been named Vice Chair of Troll Communications. She is succeeded as President by Richard Willis formerly of Bell Sports and Peterson Magazines. . . Susan Massey, Publisher of Rodale Trade Books, has left the company. She may be reached at 908 713 9821. . . Last seen at Broadway Books, where he was Marketing Manager, Hilary Herscher has resurfaced as Director, Business Development for Bertelsmann. In between he went to the INSEAD MBA program in France. . . David Lappin has left S&S where he was Director National Accounts, after nine months. . . Tom Haworth, most recently at Baker & Taylor, has become General Operations Manager for the USA with Two-Can Publishing LLC of England, based in Princeton. . . Rebecca Strong has resigned from Crown, where she was Director of Subsidiary Rights, and has transferred to Harmony Books, where she will be a Senior Editor reporting to Shaye Areheart, Editorial Director, and newly named publisher of Shaye Areheart Books that will concentrate on literary fiction. In another intracorporate move, Katie Hall left Bantam and is now senior editor at Random. . . Simonne Waud, Director of Sales & Marketing for Octopus GroupsMitchell Beazley, is leaving the company. And finally welcome home, Jon Karp!

VIRTUAL PEOPLE


Tom Turvey has left Barnes & Noble, where he was director of eBooks, for ebrary, as VP, Content & Business Development. . . Former agent Laura Nolan will be senior editor of Barnes & Noble Digital, and manage author and agent relationships.

DULY NOTED


An unlikely place to read about books is a trade magazine called Catalog Success, but in the January issue the well-known direct mail expert Denny Hatch writes about the difficulties of direct marketing books, and admires two catalogs in the area. Both A Common Reader and Daedalus (daedalusbooks.com) are cited for the personal style in which they are written, and for the obvious fact that the books chosen have actually been read.

• More publishing conferences coming our way in the next few months. On Feb. 28 Jupiter is sponsoring “The Business of Books: Publishing in the New Economy” at the Sheraton, with a cast that echoes the eBookWorld event in early December, and deals with the same issues. And Inside.com and PW are sponsoring “Opportunity and Challenge: Getting a Grip on the Future of Publishing,” though there is no agenda for the conference as yet (sponsorship opportunities are, however, still available). If you sign up for both, you get a 25% discount, which brings them in at $1,005. On the other hand, if you want something a little drier, there’s BookTech East on Feb. 12–14 at the Hilton, for a mere $550.

MISCELLANY


A pedigreed email virus went around a week or so ago, via Louis Baum, until recently editor of The Bookseller, and Kit van Tulleken, the mergers and acquisitions diva. Apparently the email, which was titled “A great Shockwave flash movie,” was traced back to Michael Ovitz and a failed publicity stunt. Still, it caused no damage, and in fact was responsible for many people getting back in contact with each other, according to van Tulleken.

DEALS


The current uproar over Clinton’s pardon of billionaire financier Marc Rich has led to a curious blackmarket in the only book ever published on the subject: Metal Men: Marc Rich and the 10-Billion-Dollar Scam, by Wall Street Journal Paris correspondent Craig Copetas. In order to get to the heart of the matter — which started as a cover story in Harper’s — Copetas posed as a trader in the commodities market and was able to infiltrate Rich’s inner circle.

Prior to the pardon, the book could sometimes be found listed at $400–$500. Someone claiming to be a Rich (sic!) relative reportedly just offered up to $1400 for a copy, if it could be found. Now HarperCollins is reissuing the book, with a new introduction by the author. Constance Sayre of Market Partners International (yes, the same) sold the book to Tim Duggan for a nice five figure deal. The book is expected to be out ASAP.

Dan Green has sold historian Carol Berkin’s next book (First Generations, Hill & Wang) for “high five figures,” to Harcourt’s Jane Isay, who snapped it up based on a 3-page letter describing her take on the Electoral College issue as “how the framers at the Constitutional Convention in Philadelphia were really planning a coup d’etat.” Berkin recently achieved fame as a talking head on “Founding Fathers,” “Liberty,” and “New York,” as well as through appearances on NBC, CNN, MSNBC, etc. during the Florida election fiasco, commenting on what the founding fathers would have thought!

MAZELTOV


Congrats to Tom Dunne, who has clocked thirty years at St. Martin’s, publishing such big name authors as Rosamund Pilcher.

Trendspotting: Through the ‘E’ Looking-Glass

Not surprisingly, 1999 — a year which occurred in that surreal interlude before anyone could imagine the impact of April 2000’s dot-com dump — was a year when everything came up “e”. And, as we glance at our prognostications of last year, we find that Publishing Trends exhorted publishers to embrace the opportunities that were rushing at them on an almost daily basis. As many of these were risk-free (flush with money, dot-coms offered to digitize files gratis and, in some cases, return them to publishers for their own use), we don’t regret our enthusiasm, despite another year having passed with no discernible e-book, or even POD, market in sight. Nor do we regret our urging publishers to exercise more flexibility in devising contracts with these new partners, on the theory that no one knew (or knows) where the business is going, nor when the profits are coming.

What we couldn’t have guessed, however, was that our fear of losing publishing people to new-media firms turned out to be less likely now than it seemed at the onset of the year. Why did many ambitious youths decide not to flee to e-publishing concerns, and instead stay put in the apprenticeship that traditional publishers have always exacted? April’s tech crash obviously hastened an early death of even the most promising Internet companies. The stories that disillusioned participants told were received by most publishing types with a mixture of sympathy (to work that hard for naught!), empathy (I almost went there myself!) and glee (I may be frustrated/ill-paid/despairing at times, but it’s a job, a career, even!).

The second factor was Bertelsmann’s decision to increase entry level salaries by 20%, thereby forcing up lower and mid-level salaries and causing (as Random is now wont to do) a ripple effect throughout the industry. But the more surprising factor in keeping the best and the brightest interested in the publishing biz has been — perhaps ironically — coverage of the biz. Just think of it: Five years ago, Amazon.com was just entering the collective consciousness as the first real online retailer, and a book e-tailer at that. Two years ago the promise of e-books began to look like a reality. Suddenly publishing was the biosphere of the e-world — a known environment where, for a variety of reasons (multiple discrete products, distributed through myriad channels to targeted markets), new technology firms could test their wares. The media was riveted on publishing, from Business Week to the Industry Standard and Variety. Then online magazines like Slate found themselves surrounded by online trade magazines and email newsletters. Suddenly there was PW Daily, Inside.com, Variety.com, and then PublishersLunch.com. Then the terrestrial magazines and newspapers beefed up their coverage. Count the column inchage in The New York Times or Wall Street Journal, to name the two most prominent. Throw into the mix high visibility authors like a Stephen King, Frederick Forsyth, or Elmore Leonard, add a few public squabbles between agents and publishers over the rights of authors, don’t forget Harry Potter, and you’ve got more publicity than Croesus himself could have bought.

Is this a chimera, or an industry that accommodates itself to changing times and new opportunities? It’s too early to say, but what we would argue is that it needn’t be the former and it could be the latter. Here’s to the new, millennial, year.

The E-Publishing Dealscape 2000

This was supposed to have been the year of the e-book, though judging from the hype and early sales, it might be safer to call it the year of the book, period. After scanning the evolving e-publishing landscape, PT’s panel of industry experts has selected the most interesting electronic publishing events of 2000, offered herewith (and in no particular order) for your delectation.

Adobe purchase of Glassbook
This deal put Adobe’s PDF format in byte-to-byte combat with Microsoft’s Reader software, creating what was viewed at the time as a crisis for industry-wide e-book standards. Adobe contends that — with 180 million copies of its free reading software floating around out there — it has as much chance to become the reigning reader format as does the competing version championed by most of the Open eBook Forum (see below). On the other hand, observers said it was rather too early to decide which of the formats fell where in book publishing’s version of the VHS/Beta debate.

AAP e-book project with Andersen Consulting
Rushing to save the industry from peril, the two partners launched their e-book standards project, which drew together techies (and unexpectedly large numbers of dollars) from seven sponsoring publishers, including HarperCollins, Holtzbrinck, and Random House. The team urged publishers to tend to their metadata (including appropriate extension of the ONIX standard) and advocated adopting the DOI identification system — though the question of how and whether to use multiple ISBNs for different formats of a single book remains a matter of dispute. Also hot on the trail of e-publishing standards was the Open eBook Forum, which has been working with a number of other standards bodies, including (we heard recently) the Electronic Book Exchange (EBX) group. Can publishers now stop losing sleep over the spectre of competing e-publishing standards? Probably not.

Deal between IDG and Fatbrain
When it signed a content deal with the online information site, IDG exhibited a bracing eagerness to slice and dice its content for a variety of new-media formats. Others joining Fatbrain included John Wiley and Ziff-Davis Journals, as content providers tried to figure out how to brand and finance their online publishing strategies with an eye on the as-yet-untapped mass market. As for Fatbrain spinoff MightyWords, the company somewhat abruptly announced plans to dump most of its self-publishing program, and begin syndicating texts to other sites rather than focus on selling titles to consumers from its own site — giving a clear signal that there’s more carnage to come in the online content biz.

Gemstar purchase of NuvoMedia and SoftBook
This deal put a good chunk of the existing e-book business into the hands of Gemstar CEO Henry Yuen, who envisions two-way paging devices that might one day be used to order books and other content from reading devices — presumably paving the way for downloads directly into our skulls. For now, he’s just trying to make stocking stuffers out of the RCA e-book readers, which use technology licensed from Gemstar, and figuring out how to leverage his TV Guide holdings to dominate the universe.

2nd-round financing for Questia
Venture capitalists were stunned when the Houston-based online research service scored $90 million in its second round of financing — at a time when most VCs had crawled under their laptops. The New York–based Oppenheimer Funds led the effort, bringing Questia’s total venture capital up to $130 million. Then in November, Questia (a client of PT parent MPI) signed its hundredth publisher, Stanford University Press. With a January launch slated, the service hopes to provide students with access to its hyperlinked online collection of 50,000 scholarly books and journals (rising to 250,000 by year end), plus a suite of writing tools designed to make composing papers a joyful matter of cut-and-paste — with royalties beamed back to publishers, of course.

Launch of media sites Inside.com and PublishersLunch.com
Each site attempted to strike the right balance between high-tech and high-touch; now publishing news is clickable, e-mailable, downloadable, and delivered right to your desktop — 24/7, as they say.

Closure of Subrights.com
CEO Joel Fishman told the press that “there was no serious light at the end of our tunnel,” citing horrendous customer acquisition costs and slim revenue potential — despite having registered some 500 clients to buy and sell rights on the site. Competitor Kip Parent at Rightscenter.com opined that selling rights in “eBay fashion” wasn’t where the industry wanted to go. In a related matter, we also note the apparent failure of the much-ballyhooed-when-announced FrankfurtWhitaker partnership for online rights sales to do anything but produce ballyhoo.

Microsoft investment in Xerox ContentGuard
Spun out of Xerox, ContentGuard will develop digital rights management technologies for books, music, and video distributed via the Internet. Microsoft’s minority stake (in the “tens of millions of dollars”) assures it plenty of DRM assistance for its e-book platform, in addition to collaboration on a complete e-book distribution system (though ContentGuard will also work with producers of competing software, namely Adobe). The move was hailed as a rare instance in which Xerox actually attempted to capitalize on a discovery made at its vaunted PARC research facility. As one Xerox official stammered: “Our intent is to IPO this company as soon as feasible.”

Disappointing performance of print-on-demand vendors
Meanwhile, POD’s not doing anything for Xerox’s investors, Sprout’s disappeared from the radar, and Lightning hasn’t ironed out the kinks in its system. We note that the sluggish POD business is wallowing in concert with the relatively slow conversion of titles into digital files. The best estimates count 40,000 books in digital files, but considering that there’s a million titles out there, we’ve got a long way to go.

Book View, December 2000

PEOPLE

Two Random House appointments: Beryl Needham, previously Dir. of Marketing for Little, Brown, has been named VP Dir. of National Accts. Children’s Books. And Adene Corns has been named VP Dir. of clubs and AMS. She was previously at S&S. Corns comes to Random with her full team
. . . After 21 years and over 2000 titles, Jane Leventhal has left Jim Henson Productions, where she was founder, SVP, and Publisher of the publishing division. She may be reached at janelev@aol.com. The rest of her editorial department has also departed, including Susan Kantor, Trisha Boczkowski and Kylie Foxx. Shelley Sanderson, Associate Publisher, says they are turning to a licensing model where publishers will develop and execute the editorial subject to Henson approval
. . . Harold Underdown has left Charlesbridge Publishing to join Byron Preiss’s iPicture books as VP, Editorial. . . Perry Janoski, previously at The Nation, has joined Talk magazine as Accounts Director for Publishing. . . Malka Margolies is leaving BookSpan, where she has been VP Corporate Communications, to have some time off with her young son. No replacement named yet. . . The Board of Directors of the Book Industry Study Group announced that BISG would be hiring a new Executive Director since Sandy Paul, the first person to hold that job, moved to Florida as CEO of Ocean Books, a company that manages libraries aboard ocean liners (really). “I’ll continue in the role of Managing Agent/office until they replace me or 1/31/01, whichever comes first,” says Paul.

VIRTUAL PEOPLE


Peter Costanzo just joined Contentville as Director of Bookseller Marketing and Merchandising. He comes from Random House Audio and replaces John Conti, who left earlier in the Fall. . . OverDrive (www.overdrive.com), a vendor of e-book technology services for publishers, announced the appointment of Pamela Turner as Director of Content for its e-book aggregation, digital rights management, and distribution businesses. She was COO of Undercover Book Service.

MEDIA


Crain’s New York’s Nov. 27 issue looked at “Silicon Alley: Where Are They Now,” and publishing folk dominate the story, as seems to be happening all over the media lately: The NYT’s Nov. 29 Business Day — with articles on Stephen King, Jack Welch’s forthcoming book, and Amazon — looked like it should change its section heading to All Books, All the Time.

But we digress. Interviewed at length by Crain’s were Randi Benton, then (1995) head of Random’s new media department and now a consultant “to companies venturing into e-publishing.” She says she left when Bertelsmann took over because, according to the article, “There was no room for an aggressive new media risk taker.” Are we talking about the same Bertelsmann that has stakes in BN.com, Xlibris, Audible, etc.?

Back to Crain’s, which also profiles Byron Preiss, who founded Byron Preiss Multimedia in 1991 and has reinvented himself with each new iteration of new media. His current focus is ibooks, a publisher of p- and e-books, though he still runs his traditional packaging operation.

Finally, there’s Aleen Stein, ex-wife of Bob, and co-founder of Voyager Co. She’s now Director of International Licensing for Scholastic’s software and Internet group, which is located in the same building that Voyager once occupied in its heyday in the mid-90s.

• “Although the U.S. has never really been a nation of readers, it has always been a nation of writers. Walk into any coffeehouse or community college in the land, and you will find plenty of would-be authors complaining that their masterpieces have failed to grab the attention of some arrogant, dimwitted New York City editor.” Robert S. Boynton writing in Time Digital about the proliferation of vanity publishing online.

• “While the United States leads the world in e-book hype, the European market is starting to challenge America in digital publishing.” So says The Industry Standard’s Steve Zeitchik in an article on global e-book publishing. He looks at what indigenous companies are doing, as well as where American companies like Xlibris are making inroads, and discusses the different emphasis in the rest of the world — a more sophisticated mobile network.

EVENTS


PublishersLunch.com’s Michael Cader hosted his third subscriber luncheon on Nov. 29, at the Century Club. The topic, “Making Money Through Free Media,” drew a cross-section of publishing folk, including traditional publishers, (Bob Miller, Barbara Marcus, Steve Ross, etc.), e-companies (Lightning’s Susan Peterson, Xlibris’ Emily Heckman, etc.) and an impressive smattering of agents (Michael Carlisle and Emma Parry, Brian DeFiore, Kathy Paton, et al), and featured speakers Seth Godin, Mike Shatzkin, and horror writer Douglas Clegg, all three of whom have experience, expertise, and much to say on the subject. Godin offered to host a publishing seminar at his Westchester office, for those interested. Email sethgodin@yahoo.com if you want to know more.

LiveReads, a new e-publisher founded by a group of publishing veterans, has just published a newly discovered novella by Jack Kerouac, Orpheus Emerged, that is “enriched by interactive elements that bring Jack and the Beat world to life,” according to Neal Bascomb, CEO and co-founder.

INQUIRING MINDS


More stories from the e-book frontier: In the endless debate over BN.com’s demand for a 55% discount for e-books, BN.com’s Tom Turvey and St. Martin’s Steve Cohen came to an amicable impasse. So the intrepid publisher made the following suggestion: Why not figure out how to view these dilemmas from each other’s perspectives by seeing how the other half lives? The idea was seized upon enthusiastically and Tom will now come and peer over Steve’s shoulder, while Steve will reciprocate till each has got the hang of each others’ M.O., which might lead to some business being transacted. “Besides,” says Turvey, “Steve is such a smart guy, I’m hoping sitting in his chair for two days will pay off in bonus IQ points!”

• Though there has been no announcement from Grove/Atlantic about purchasing Edinburgh publisher Canongate, the books are in PGW’s warehouse, and listed in Grove’s catalog. The deal won’t be official until Feb. 1. Meanwhile Grove/Atlantic Publisher Morgan Entriken is finishing up a month in Japan.

• When Neil Baldwin, Executive Director of the National Book Foundation, materialized at the Microsoft e-book Awards in Frankfurt, the obvious question was, National e-book Awards? And the answer is a qualified Yes. Baldwin tells PT that his board, headed by Deborah Wiley, has asked him to come back to them with a plan and a timetable for integrating e-books into the awards in a manner that is “consonant and harmonious with the way we do things.” Baldwin stresses that there will not be a separate e-book category — and in fact there is no intention of adding any categories to the four existing ones: fiction, nonfiction, poetry and children’s. But, he says, “the medium is here and we need to accommodate to the medium.” The plan will be delivered by Spring 2001, so that any decision can be reflected in the May guidelines for submissions.

DULY NOTED


For those interested in a mainstream genre selling outside the normal distribution channels, look no further than Guideposts, the organization founded by Norman Vincent Peale, which recently moved into the mystery market. The publishing arm has sold numerous books before, but most were more obviously inspirational. The “Church Choir Mysteries,” a continuity series edited by Michele Slung and marketed primarily by mail, online, and in the pages of Guideposts (which has a circulation of 2.6 million), has titles like The Highly Suspicious Halo, but Jessica Fletcher is clearly the main inspiration (and in fact, her name is invoked on the mailing package). There are currently five titles in print, three more in production, and at least another four planned. The first four shipped a total of 115,000 units, according to Brigitte Weeks, VP Editor-in-Chief of the Books and Inspirational Media Division.

Click Here for Authors

It’s strap in and launch time for the three most prominent contenders in the world of author-focused websites. To wit: AuthorsOnTheWeb.com, another node on Carol Fitzgerald’s Book Report Network, expects to go live by December 11; PreviewPort.com, an author portal headed by novelist Susan Bergman, is set to roll out an e-book store, and hopes to launch its searchable author database in January; and the site from Joshua Horwitz now known as AuthorsOnline.com is gearing up for a Q1 launch next year. Here’s the latest news from each.

“We’re calling it the People magazine of authors,” says Fitzgerald of AuthorsOnTheWeb, which will lead off with an author of the month, editorial features on author-related topics (the first will be a piece based on the book About the Author), and links to author pages and other sites. The company has also signed a deal with HarperCollins to create 50 freestanding author sites, the first of which will be up in January. An author yellow pages feature is on tap, which will point to various sites (such as the one the company created for M.J. Rose at www.mjrose.com), and there are plans to promote sites via the Network’s 60,000 newsletter subscribers, not to mention the 400,000 unique visitors to the network each month. Fitzgerald says an in-house design staff will be augmented with marketing staff as well, with marketing packages available for a fee. Sites start at $300 (though that price is due to be raised) and reach the $10,000 range for deluxe author packages.

Meanwhile, PreviewPort has logged 350,000 unique visitors since the site’s launch in June, with 65,000 per month. This one’s more of a centralized collection of author pages, with 150 author sites built to date, and a calendar of literary events searchable by zip code. Plans are also in the works for the wireless world. “We’re optimizing the site to make certain kinds of information available for PDA’s,” says Bergman, and a deal with cell phone services is in the works to transmit, say, information from the site’s calendar to your phone. An International Author Index will also serve as a database containing a bio, photo, and bibliography for authors. Listings are free, and authors can currently enter information, although the index will not be fully live until next year. Eventually, the index is expected to become the “public area” for PreviewPort (and a potential rival to Bowker-like information sources), while a premium content area will be available for a subscription fee. As for e-publishing, PreviewPort has offered Authors Guild members an e-book conversion package for $300, plus a 50% royalty on net receipts.

Finally, creators of AuthorsOnline (formerly YourNextBook) have vowed to launch early next year. “We’ve been watching what everyone is doing,” says founder Joshua Horwitz, “and trying to take advantage of the fact that we haven’t launched yet to sharpen our model.” He’s signed 80 authors (among them Frank McCourt), but is now in talks with existing publishing and bookselling portals. “Standalone sites are a much tougher way to go,” he says. “We’re looking for an alliance that lets us leverage our author assets.” The company still gives authors an equity stake, and Horwitz envisions creating “value-added” e-books by plugging that “sticky” content into digital texts and potentially selling them through author-branded e-bookstores. “Merely digitizing books is not the answer,” he says. “This is the kind of material that’s going to be invaluable for e-books.”

Spin Control

Agents Sound Off on New Media

Given their relatively negligible treatment in the media coverage of the e-book biz over the past few months, you could reasonably conclude that literary agents are mere bystanders (or at best, nagging backseat drivers) in the mad dash to forge a viable new-media publishing model. Below, two agents respond with contrasting takes on the evolving e-space — and the agent’s role therein.

Abate: We Need Publishers
Richard Abate, an agent as well as the director of new media for ICM’s literary group, has his hands full these days. He’s the one who fields all those e-pitches and inquiries that now inundate agents’ offices, from dot-coms targeting the publishing community, to author-focused websites hoping to lure a few authors to their advisory boards, to publishers wanting to discuss backlist, print-on-demand, digital audio, and a litany of other rights to ICM authors’ works. Considering that he’s also on the front lines of what the New York Times’s David Kirkpatrick called the “long-running battle between authors and publishers over how to split the putative proceeds” from e-publishing, he’s amazingly upbeat about how it will all turn out.

Abate admits that, prior to Random House’s move to split net revenues with authors, he and his colleagues always asked “that simple question: If e-books are less expensive to make and distribute, why have the royalty rates remained the same?” But in the wake of the RH announcement, he believes the issue of royalty rates for e-books “will be resolvable in the near future,” and therefore questions about the supply of content will take care of themselves. As for print-on-demand titles and their royalties, he takes the position that it’s reasonable for publishers to pay standard p-book royalties on them, because they are even more expensive to produce than traditional books. (See Lipskar’s markedly contrasting view, however.)

As to whether there will be any real demand (harking back to Richard Curtis’ remark that the only two problems e-books face are supply and demand), Abate thinks electronic editions will be slow to catch on with those thirty and over who’ve been raised on p-books — and perhaps not until electronic book manufacturers stop trying to emulate a book, and instead “make an affordable reading device — under $100 — devoted to the total reading experience, with a large screen that comfortably holds all of our magazines, newspapers, e-mail, and other content as well as books.” Regardless of when they catch on, though, Abate believes there will be a place for publishers in the process of getting books to readers. “People don’t buy books just because they’re available,” he says. “There’s a lot more to publishing a book, and we need publishers.”

Lipskar: Authors Are Not Guinea Pigs
Writer’s House agent and new media director Simon Lipskar isn’t pleased about the slighting and dismissive treatment he feels publishing journalists and publishers themselves are dishing out to agents amid the ongoing e-publishing skirmishes. He also feels strongly that asking authors to share the burden of developing the electronic market — and to commit to terms without any analysis — is unfair. An author is not a guinea pig, he insists, arguing that more authors and titles would come to market if publishers would bother to spend a few minutes in agents’ offices, explaining the rationale for the terms they are offering — as does Time Warner iPublish’s Clare Zion.

But given the fact that publishers are resolutely refusing to negotiate on the e-publishing front, Lipskar says, his role as an agent has assumed a critical importance in the new-media field. He says that his duties are two-fold: to identify e-publishing opportunities for his clients and those of the agency, and then to negotiate and mediate the divergent needs of author and publisher. Case in point: Contractual terms, royalties, and discounts for p-books have evolved using time-honored methods and involve careful margin analysis. In the absence of a developed marketplace (and an installed base in many instances), publishers should be prepared to offer — à la Random House — an equal division of revenues, provided that this will be revised accordingly when an industry standard has been developed. Failing that, Writer’s House will accept a shorter term (three to five years, as opposed to term of copyright) of license which will allow for renegotiation as the market matures.

Lipskar cites another example of a completely unacceptable royalty: that offered by most publishers for print-on-demand titles. POD is not a paperback edition of an out-of-print book, he says. It is a digital file whose costs, when rendered into book form, are borne entirely by the consumer — including any shipping and handling — and of course there is no warehousing. The standard POD royalty offered is 6–7.5%, comparable to that for a trade paperback edition, all of which seems to leave the publisher with a big chunk of change.

Taking a longer view of the issue, Lipskar wonders if some day e-book deals might become a function of the value of the client. For example, if Grisham is worth more than an unknown author, perhaps he ought to receive a much larger share of the revenues. Indeed, while publishers can’t seem to think beyond their traditional operating schemes, Lipskar tosses out numerous ideas, such as a notion that publishers offer a uniform amount of money per unit, rather than royalties. A publisher might pay $5 per unit — hard, soft, e-book, what have you. But for the present, Lipskar warns, publishers must drop their contentiousness over electronic royalty rates. It’s a major tactical error to hand ammunition to agents that will only prove infuriating, he says. And that’s precisely what is happening now.

Content for Hire

Book Packagers Make the Best of a Worst-Case Scenario

“The advantage of working with packagers,” says Mark Magowan, associate publisher at Abrams, “is that when the math of a series goes down, you don’t have to fire your own staff.” Though Magowan may be grinning as he says it, it’s no joke that book packagers inhabit a lowly rung on the publishing food chain. Squeezed more than ever by thinning profit margins, tightening print runs, and grudging production grants, packagers have found themselves hatching a variety of schemes to avoid having to put their iMacs in hock. As packaging veteran Dan Weiss puts it, “Book packagers are moving along the value chain, either closer to publishing or closer to the creation of the brand.” Newly reinvented as “content producers,” “multimedia companies,” and “communications partners,” some of them seem to be finding that in the age of corporate gigantism, scrappiness can be a virtue.

“I know a lot of packagers who have gone out of business or who are incredibly marginal,” says Charles Melcher of book packager Melcher Media. “Publishers are trying to print the very smallest quantity they can. Where they used to say, ‘This is a great book, I’ll take 50,000 copies,’ now they’ll take 20,000.” The cut in print runs is a challenge, says Melcher, because of the large up-front costs to produce the books. He adds, “It reflects a growing trend in the publishing industry as a whole towards creating cheaper widgets.” Melcher has staved off the widget factor by producing only six books per year with a six-person staff. “Keeping a small, focused list is a real asset in this marketplace,” he says. “Less is more.” (With an average printing of 120,000 copies per book, he’s got a point.) At the moment, however, Melcher’s tapped the cultural imagination with DuraBooks, his patented, waterproof volumes. There’s Aqua Erotica (done with Crown’s Three Rivers Press) and a series of six Soapdish Editions for Chronicle. The publisher sold all 40,000 copies of Aqua Erotica in six weeks (they’re desperately reprinting 25,000 for Valentine’s Day), and the success has spawned a whole slew of water-related concepts such as The Amazing Book of Paper Boats, which comes with 18 cut-out boats that — you guessed it — actually float.

Surfing for Content

While packagers such as Melcher keep fishing for novel species of books, others are diving deep into the digital lagoon. “We’re definitely doing fewer books,” says Rodney Friedman, founder of health and wellness packager Rebus, which publishes the UC Berkeley Wellness Letter and packages books for Reader’s Digest, Time Warner, and others. “But we’re spending a lot more time doing digital work. That’s where the growth is. That’s where the new creative challenges are.” The digital deep can be perilous, though. Rebus helped launch WholeHealthMD, an alternative medicine site that rolled out with 25 editors on board and backing from the managed care firm American Whole Health. Though the site drew plenty of traffic, Friedman says, it couldn’t survive the riptide of Internet investors fleeing for their lives. “There’s just no funding for the content business model anymore,” he says, adding that while the site is still being actively refreshed with content, “we’re building it at a decelerated rate.” Staff has been moved to other Internet projects the packager is working on, and ironically, WholeHealthMD’s online content is now being salvaged for reuse in packaged books. “Simply existing in one business may be too difficult,” Friedman explains. “In the early days, you always needed to sell foreign rights or book club rights or paperback rights to make a business of it. If everything’s shrinking, why not take the one place that isn’t shrinking and try to build that into the model?”

That was precisely the theory behind Dan Weiss’s 17th Street Productions division, which he sold to Alloy Online, a teen portal, a year ago in order to move into consulting and other new ventures. Weiss says he began seeking an exit from his traditional packaging business when the market for his specialty — fiction series for kids and teens — began to dry up. “Generally speaking, it was a very mature business,” he says. “But packaging in general has become much harder. Consolidation has made every investment decision more complex. Getting a publisher to commit to a project is simply harder given the layers of bureaucracy that are now in place.” Being liberated from the series fiction niche has had its upside, however. He worked as a consulting producer for LiveReads in their recent launch of the Kerouac e-book Orpheus Emerged (which is being sold exclusively at bn.com until Dec. 20).

Consolidation, in fact, has provided opportunities for packagers with the appropriate, er, skill-set. “Our client base is greatly reduced,” says Susan Meyer, director at Roundtable Press. “But some of the heavyweights have gotten so big that in spite of all the attempts to create a sense of synergy, frankly the divisions are too big to talk to each other. We’re working with Gruner + Jahr, Broadway Books, and BookSpan. They’re all owned by Bertelsmann, but they all have their own needs. Our job has become to see what we can create that will be of service to all of them. I call it shuttle diplomacy.” Consolidation also means that paradoxically, publishers have a desperate need for packagers. “Time Inc. used to have a huge editorial and design capacity,” Meyer says. “But their merging and purging has stripped them down to the point where they go outside for books.”

Others are quick to note an opportunity there, as well. “I’ve always thought that publishers should have packagers on the payroll like studios have independent producers hanging around,” observes Michael Cader, founder of Cader Books and another packager who’s jumped into the e-world with his newsletter PublishersLunch.com. He describes that project as part of a natural continuum of what he’s always done as a packager. “In retrospect, Lunch looks to me like a packaged product,” he says. “It draws a lot on what I’ve naturally done as a packager: gathering information, refocusing it, and giving it a hook that makes it appealing.” He’s now expanding into e-packaging, including a couple projects with Al Lowman to publish authors “whose work doesn’t necessarily fit the agenda of the largest commercial houses, but which we think appeals broadly to commercial audiences and lends itself well to viral marketing.”

But others say that packagers must shoulder a share of the blame for their own hard times. “For a lot of packagers, their own success has come back to bite them,” says Judith Joseph, the former publisher at Van Nostrand Reinhold and Rizzoli, who now consults for publishers and packages a few books per year. “In too many cases, packagers have insisted that a publisher take too many books. That means there was a write-down at the end of the process, and that’s a losing transaction.” In her packaging work, Joseph says she has created an economic model that is “completely different than the model on which ordinary packagers work.” A typical packager, she says, comes to the table with a book and demands that the publisher take, say, 12,500 copies at $11.25 a piece. “The problem with that,” she says, “is that $11.25 may be a good price, but the 12,000 copies is too many, and everyone in the publishing house knows that.” Without divulging precisely what her economic model is, Joseph says that she does not charge a price per book or insist that publishers take a certain number of copies. “We find a way for everybody to do well and not have excessive liability on the part of the publisher.”

Velveeta, Anyone?

Then there’s the vast world of branded books, which takes custom publishing somewhat far afield — namely, the wire racks at supermarket checkout counters. “I think more packagers as well as publishers are looking for corporate sponsorships to help fund their operations,” says Julia Molino, director at Meredith’s Integrated Marketing division, which produces corporate-branded books (i.e. Kraft No Oven Summer Sensations and Home Improvement 1-2-3 for Home Depot). The Home Depot title sold hundreds of thousands of copies via trade channels, although most of Meredith’s books sell in warehouse or book clubs. Meredith also specializes in point-of-purchase digest magazines, which are often repurposed for books, custom magazines, newspaper inserts, and presumably any other printed surface. “A lot of publishers want to do custom books, but they’re not always successful because they don’t have the capabilities that Meredith does to tie it all together,” Molino says. “We really cross those lines and become a communications partner for our clients.”

Luck never hurts, either. Just ask David Borgenicht, who launched Book Soup over two years ago. He struck gold last year when his Worst-Case Scenario Survival Handbook, produced with Chronicle, hit the New York Times list and sold a million copies. “We try to create hybrids of genres in order to make the books more entertaining and theoretically more marketable,” he says. But isn’t he jumping into the packaging business at the same time seasoned players are bailing out? “We’re probably too young to know better,” Borgenicht jokes. “But we’re getting out of packaging, too,” he adds. “In order for us to be successful, we’ll need to find new ways to market our content and not just rely on books as the only revenue stream from that content.” It may be the new mantra in the content biz, but you gotta hand it to them. At this moment in publishing, a worst-case scenario survival handbook is just what every packager needs.

Book Clubs: Forgotten But Not Dead

ORIGINALLY PUBLISHED AT INSIDE.COM (12/6/00)

When Stephen King pulled the plug last week on his online serial story The Plant, citing a dwindling base of readers willing to pony up a buck for the latest installment, pundits rushed to declare electronic self-publishing dead on arrival. But many of them failed to notice that King’s supposed rout was actually a striking vindication for something known in direct-to-consumer lingo as ”inertia marketing,” the very model on which book clubs are built.

Yes, book clubs. Remember those?

Alas, long gone are the days when the Book-of-the-Month-Club ”wasn’t just a company; it was an institution — one of those lucky businesses that have slipped into the American vocabulary, instantly recognized in jokes and conversations,” as author William Zinsser wrote on the occasion of BOMC’s 60th anniversary in 1986. ”I remembered a cartoon in the New Yorker by Helen Hokinson,” he continued, ”that showed one of Miss Hokinson’s earnest ladies breaking the difficult news to her local librarian: ‘I’m afraid this is goodbye, Miss MacDonald. I’m joining the Book-of-the-Month-Club.’ ”

Nobody even shed a farewell tear last March, though, when a joint venture was announced between the nation’s two oldest and largest book clubs, and BOMC effectively ceased to exist. With the coming together of Time Warner‘s Book-of-the-Month-Club and Bertelsmann‘s Literary Guild — once archrivals for readers, books and profits — a monopoly was created that would be intolerable in most industries. The partnership controls more than 40 clubs in total, with access to 10 million active members who buy books that are licensed at very favorable terms from publishers. But the Federal Trade Commission could hardly bestir itself to look into possible antitrust violations, as it so fervently did with Barnes & Noble’s attempted purchase of wholesaler Ingram Books.

No, not even the bookstores, which have long been the clubs’ natural foes, seemed to take notice as they battle for readers on what the retailers perceive to be a radically skewed playing field. Indeed, shortly after the announcement, BookSpan, the newly named co-venture, began testing clubs in conjunction with BN.com, in which Bertelsmann also has a hefty investment.

But as direct marketers will tell you, clubs aren’t dead yet, and they’ll give you a two-word explanation why: Inertia happens. Where there’s a lack of will, you might say, there’s a way.

And that’s the problem with Stephen King’s installment plan. His numbers were good, direct marketers say, even at the end. (About 120,000 people downloaded the first chapter. By the sixth installment, the number was 40,000.) The numbers were especially impressive considering the effort readers had to go through — remembering to go to the site, writing their checks (or going to Amazon’s site for the credit card payment), and then downloading the next chapter, never knowing whether King would pull the plug before the story’s end.

Most book marketers don’t take those kind of chances with potential buyers; companies like Reader’s Digest send out a condensed book on a regular basis to subscribers, until that subscriber tells them not to. Book clubs send members the monthly main selections unless they’re told not to. The trick is to make the incentives for remaining with the program attractive enough to outweigh the inconveniences. King’s ”defeat” was in fact a personal triumph against the forces of inertia — and an encouraging sign for less-demanding online book club business model.

Don’t think the clubs didn’t notice, either. Using the traditional marketing methods (negative option, commitments to buy, etc.), but now updated for a wired world, ”we’re going gangbusters,” says Markus Wilhelm, president and CEO of BookSpan. Wilhelm thinks there will be ”over a hundred clubs” in the BookSpan stable in the next couple of years. At some future date those sites will be accessible from PDAs or other e-book readers. As most clubs are hybrids — mailings are sent out, but the member has password access to the club Web site — members can choose how they want to buy (or refuse) books; in certain clubs, they can chat online with fellow readers, as well as with the editors. Meanwhile, new clubs can be tested in a snap (over 10 have been launched this year alone) and increasingly narrow markets can be targeted. An Antiques Roadshow club, an equestrian club and a Teen People club (in coordination with the magazine) are among those being tested.

Neal Goff, senior vice president of marketing at BMG Direct, which oversees Bertelsmann’s music clubs, give credit to another continuity concept: ”negative option,” where members receive that month’s selection unless they remember to cancel. Goff says negative option has turned members into ”perpetual recidivist visitors” to BMG’s site, which is now ranked the top music-focused retailer, drawing 3.7 million visitors a month. Clubs make money, Goff pointedly notes, while e-tailers don’t.

But ask knowledgeable insiders about the future of book clubs, and you’ll find sharply contradictory assessments. Ruth Stevens, president of direct marketing consulting firm eMarketing Strategy (and herself a club veteran), contends that the book club ”value proposition” is fast disappearing. First there was the rise of the chains and superstores, which offer greater choice than the clubs do, and then along came Amazon.com, which, like other e-tailers, offers the variety of a superstore, plus superior customer service, low prices and no annoying deadlines by which a reader has to either send back the ”no book” card or risk receiving unwanted books. ”The ability of the clubs to compete is already deeply eroded,” Stevens says. ”Mamas, don’t let your babies grow up to work at bookclubs.”

What do publishers think about clubs? One subsidiary rights director, who did not want to be identified for obvious reasons, says she doesn’t know whether publishers can make the transition to the online world fast enough to keep members from defecting. From her perspective, the growing emphasis on smaller numbers of books for specialty clubs and the declining sales at the general-interest flagship clubs means that potential book club money is rarely factored into a publisher’s acquisition budget. A publisher has traditionally sold off book club rights, hoping for an auction that would raise the advance, but knowing that the prestige of being selected by a club — and the advertising that the club might give the book when soliciting new members — would make the modest royalties (under 10 percent) that the club pays for each copy of the book sold easier to accept. With a proliferation of niche clubs, however, many of those benefits evaporate. Another rights director summed up his experience selling books for as little as a $1,000 advance as ”very depressing.”

Anyway, what could possibly be in it for the consumer? Why commit to buying a set number of books each year, plus having to exercise ”negative option” every time the club’s mailing doesn’t appeal? Even with an increasingly sophisticated system for offering members the kinds of books they’ve shown a predilection for, the truth is that most members end up turning down most selections.

Wilhelm points out that club prices are often lower than competitors’. All books in The Literary Guild, for example, are 50 percent off the retail price. Meanwhile Amazon’s prices, Wilhelm notes, have increased 15 percent. Plus, according to Christian Friege, once marketing director for BookSpan and currently CEO of Bertelsmann’s U.K. division, Book Club Associates, now that the clubs are online, there is the chance to chat with other, say, railroad aficionados (yes, BCA has a book club for train buffs), as well as taking advantage of the editorial selection and direction that each club’s editors offer. Friege’s clubs provide those perks not just to U.K. members, but also to those in other countries who want guidance on their choice of English-language books. There are Bertelsmann-run English-language book clubs in 12 European countries so far, with more planned.

Though they may not agree on the future of book clubs, those in the club biz make one thing perfectly clear: what has raised the bar — on service, on offers, on prices — is Internet bookselling in general and Amazon in particular. Mail-order may always be a component to the relationship with members, say book club managers, but as the Web has forced clubs to be more responsive to their members, it has afforded them a new lease on life. As with everything else in commerce, it seems, the Internet has made inertia viable. Now it’s just one click away.

Move Over, Buffy

17th Street Productions Takes On Hollywood

What do you get when you take a teen-oriented book packager, implant a Silicon Alley–style “convergence media business model,” and throw in a few Hollywood film options? As Leslie Morgenstein, president of 17th Street Productions, puts it, “We’re becoming a multimedia company rather than a book packager,” and that fairly describes one production outfit’s quest to take book packaging to new frontiers. Last January, Morgenstein and partner Ann Brashares, who had bought out their partner Dan Weiss’s interest in 17th Street, in turn sold the company to Alloy, a web-focused marketing company that hosts a teen website — alloy.com — and mails 40 million catalogs per year. Alloy also owns CCS, a direct marketer of skateboarding gear. Now teamed up with 17th Street, the budding teen e-media conglomerate is making a gender-targeted play — Alloy’s the girl brand, CCS is the boy brand — to leverage book-based content into media properties for film, television, and the Internet.

To take one example, Fearless is a book series by teen mega-author Francine Pascal about a girl “born without the fear gene” — and positioned as a somewhat grittier version of Buffy the Vampire Slayer — which 17th Street and Simon & Schuster had in galley form when they took it to Alloy over a year ago. TV options had already been sold to Columbia TriStar, and the Alloy team jumped on board to design a “microsite” for an interactive component to the series, complete with a sort of pop-up feature that enables users to nose around in a simulation of the protagonist’s laptop computer. In a similar vein, the company has produced The Black Book: Diaries of a Teenage Stud, a property optioned for Hollywood by Storyline Entertainment and the Greenblatt Janollari Studio; a publishing deal is in place with HarperCollins.

The convergence comes in with Alloy’s capacity to market these properties via its six-million-name database and what it claims is a total reach of 10 million individuals per month. According to Morgenstein, viral marketing is essential for developing projects for Gen Y. “Alloy knows how to get the audience engaged and get them to market to their friends,” he says. “We get a thing living out there in the online world, and we say, hey, this is a book series.” 17th Street has also created AlloyBooks, a partnership with Penguin Putnam Books for Young Readers that launched with four titles last August. The idea is that the books gain from Alloy’s credibility with teens, and draw from what’s been billed as Alloy’s “focus group” for book ideas and even content scooped up from all those message boards. Then there’s television. A handful of options deals last season netted two TV pilots, one of which is based on the book Spy Girls, which 17th Street produced for Pocket. If the pilots spawn series, Alloy will promote the shows on the web and in catalogs.

As other packagers have found, though, dot-coms can be bruising partners. Alloy’s second-quarter losses mounted to $6.9 million, and its stock value has been drifting southward for a year. With a backlist including Pascal’s Sweet Valley High series (a veritable cottage industry of its own), Morgenstein knows a steady gig when he sees one. “We’ll always be developing for book publishing. We want to monetize our content,” he says, sounding like the MBA he is, “and the best way to do that is to be in business with the Random Houses and the Harpers.”

Syndication With Aforethought: eSubstance Puts Licensing
In Its Sights

Though there were e-items all over the Frankfurt Book Fair, and a press release from the fair went so far as to assert that 75% of all companies exhibiting had some e-thing on display, there was not a lot to get excited about — except, that is, the Anglo-American newcomer, eSubstance.

In a sleek booth nestled into — where else? — aisle “E,” eSubstance continued to make the inroads it has been working on since CEO Jeffrey O’Rourke (ex-iCollector and WQED), MD Adrian Sington (cofounder of Boxtree), and CTO Hishaam Mufti-Bey (VP Technology for Morgan Stanley Dean Witter in London) set up shop earlier this year. The company is attempting to distinguish itself from competitors by focusing on a range of both licensors and licensees, and by automating as much of the process as it can, including the matching of content provider to potential licensee. The former could be offering books and magazines and eventually video or music, and the latter could be a corporate client, an online catalog, etailer, consumer site, etc. Few licensors are officially on board as yet, but they include Country Life magazine and Carlton Books. Licensees include Mothercare and Tesco. eSubstance tracks and controls rights and alerts both rights holder and licensee when the term is expiring.

Revenues to eSubstance come from a percentage of the price of the licensed content; advertising (though not, Sington is quick to point out, in the content), and further syndication of the content. eSubstance recently announced it had commissioned a series of articles from Earl Spenser about the family’s ancestral homes, which it is syndicating both on- and offline.

The company is using state of the art equipment provided by Vignette, which is also an investor, along with 3i and Vesta Capital Partners. Several book publishers have expressed interest in investing, according to Sington.

eSubstance’s flexibility could give them an edge over longtime syndication leader Screaming Media, which feeds content to websites and wireless devices, as well as services like iSyndicate and Themestream. The latter boasts more than 200,000 articles on its site (contributors used to reap a full 10 cents per page view, but that has since been slashed to 2 cents), and has tried to drum up business with its publisher program, through which users receive free email newsletters with publisher-branded content pertaining to their interests. iSyndicate has meanwhile extracted content from “1,192 leading brands,” and earlier this fall launched a 50/50 European joint venture with Bertelsmann — part of a strategy to funnel Bertelsmann content throughout the digital stratosphere. The company also has plans to hook into the Latin American Internet market, which is predicted to double by the year 2003 to $8.4 billion in B2B web spending. Then again, eSubstance’s full-service offerings could potentially grab business from more established DRM systems such as Yankee Book Peddlar spin-off Copyright Direct, which has staked its claim on the notion of increasing revenues through copyright compliance. Such has also been part of the plan for digital upstart PublishOne, a secure content distribution platform which hopes to “slice and dice” publisher content to targeted markets. At this stage, eSubstance seems to make protecting copyright part of the larger syndication package.